Privacy Policy

Summary

• Your saved trips, history, and preferences stay on your iPhone.
• Trip planning and live transport data are requested from Transport for NSW.
• Optional location permission is used for the map, nearest station, and suburb label.
• Free (non-Premium) installs may show Google AdMob ads after consent where required.

Information stored on your device

The following is written to your iPhone's local storage:

• Saved trips — the routes you bookmark to your home screen.
• Trip history and statistics — journeys you log in the app, with times, fares, and distances.
• Preferences — appearance, time format, units, fare category, and sleep-alarm settings.
• Cached timetables and routes — offline schedule data so the app works without a signal.
• Your display name, if you choose to set one.

Trip Mate has no user accounts and does not operate a server that stores your personal trip history.

Location

If you grant location permission, Trip Mate uses your device's location to centre the map, find the nearest station, and label your suburb on the home map.

• Map centering and nearest-station lookup happen on device.
• Suburb labelling uses Apple's reverse-geocoding service, which receives the coordinates of that location fix.
• When the app requests a trip plan, it sends the coordinates of the stations involved (from a database bundled inside the app), not your continuous position.

You can revoke location access at any time in iOS Settings → Privacy & Security → Location Services → Trip Mate. The app continues to work without it; the map simply defaults to a Sydney-wide view.

Advertising

If you are not subscribed to Trip Mate Premium, the app may show banner ads from Google AdMob. Ad requests are gated by Google's User Messaging Platform (UMP) consent where required. AdMob may process device advertising identifiers and coarse location as described in Google's policies. Premium subscribers do not see these ads.

You can manage tracking-related settings in iOS Settings → Privacy & Security → Tracking, and ad personalization controls offered by Google where available.

Notifications

If you use the Stop Alert Alarm, Trip Mate schedules local notifications on your device so it can wake you before your stop. These are generated and delivered entirely by iOS on your phone. Nothing is sent to a server, and we receive no delivery or engagement data. You can turn notifications off in iOS Settings → Notifications → Trip Mate.

Third-party services

Trip Mate requests timetables, trip plans, live departures, and car-park occupancy from the Transport for NSW Open Data service. In production builds those requests go through Trip Mate's API proxy (api.tripmateapp.app) to Transport for NSW (api.transport.nsw.gov.au). Requests contain station identifiers and coordinates from the app's bundled database, plus the date and time you are travelling. They do not contain your name or your device's continuous location. Transport for NSW's handling of those requests is governed by its own privacy policy: opendata.transport.nsw.gov.au/privacy.

Offline timetable datasets are downloaded from Trip Mate's content CDN (cdn.tripmateapp.app). Those files are public schedule databases, not personal data.

Apple may process location coordinates for reverse geocoding when the suburb label is shown, under Apple's privacy policy.

Google AdMob / UMP process advertising-related data for free users as described above.

Trip Mate does not sell your personal information.

Data retention and deletion

Because personal trip data is stored on your device, you control it.

• Delete everything from inside the app: Settings → Data → Delete User Data permanently removes your saved trips, trip history, preferences, profile name, and cached routes.
• Delete everything by removing the app: deleting Trip Mate from your iPhone removes all of its local data with it.

We hold no copy of your personal trip history on our servers. Support emails we receive are kept only as long as needed to respond and operate support.

Children

Trip Mate is not directed at children under 13 and does not knowingly collect information from anyone under 13.

Changes to this policy

If we change how Trip Mate handles data, we will update this page and the effective date above before that version ships, and disclose material changes on the App Store product page where required.

Last updated: 29 July 2026.

Contact

Privacy questions: darrellappledev@gmail.com.